Please fill in your details and tell us about the job so we can provide you with an initial quote.* fields must be completed.
We pride ourselves on providing professional specialist cleaning services for residential as well as commercial customers. Our services include WINDOW CLEANING, CARPET CLEANING, GUTTER CLEANING and PRESSURE WASHING. Over the years we have served many satisfied customers, providing cleaning solutions for a variety of homes, offices, shops, pubs, restaurants, schools and many more.
You can get a reasonably priced, expert service from us anywhere in Central, North, and North-West London. Click here for a map showing the areas we cover or call 020 8099 9679 to confirm if we cover your area.
All team members are fully insured, background checked and trained within our company to our high standards. They will be easily identifiable, they always wear our branded uniform and will arrive in sign-written vans. We are not an introductory agency, we are a team of professionals whom you can rely on to take great care of your property as well as you!
We are registered with the ICO following their good practice guidance to protect our customers’ personal information. We will not pass your information on to third parties.
We prefer Direct Debit, but we also accept cash, cheques or card payments or you can pay via BACs transfer.
For regular window cleaning jobs we require 24hrs notice if we cannot complete the job on the planned date. For one-off or occasional cleans we require a minimum of 48hrs notice for cancellation. We may take a booking fee if the job is over£100, which is refundable subject to the appropriate minimum cancellation time being given.
Our tailor made Direct Debit payment option follows your individual cleaning schedule and pricing. Unlike a standing order, you are only charged once our work has been completed and you will be notified 3 days before the debit is collected.
Our Direct Debit provider, Go Cardless, works with major UK companies, processing over £1 billion per year. Your details are entered on their online military grade security, web site. This company is authorised by the FCA and protected by the Direct Debit Guarantee.
Unlike usual Direct Debits, the payment date isn’t fixed. You will only be charged, the appropriate amount, once cleaning has been completed. If for any reason your windows couldn’t be cleaned, payment won’t be debited as long as you gave us the required notice that we couldn’t clean.
We use both traditional and water fed pole system. Please read more about water fed pole system here: Pure Water Fed Pole System
The price quoted will be confirmed on arrival with no hidden charges, costs or fees. If a job is more complicated than anticipated, we will discuss the cost implications of this before we proceed with the clean. The services are not limited by time - the professional will stay until the job is done.
The 65ft/20m water fed extension pole used for cleaning can reach up to the fourth floor of any building - there's no need for the operative to leave the ground!
Our quoted price includes all taxes and services. The only charges that might apply on top of the price are congestion (if your site address is in London congestion charge area) or parking fees. If you are able to provide a free parking space for the cleaners, you will not pay anything extra.
It is not necessary for you to be at home, we will make arrangements with you to get access to your property, be it a key or other security access. For your peace of mind, you are welcome to stay at home during the service.
Of course, every member of Spotless Team has training and experience completing professional window cleaning in buildings both big and small, including office buildings and schools.
We can clean both, whichever you prefer. Our technicians are trained to work carefully and safely on the interior of your home. That means your furnishings, floors and window treatments will be left just the way we found them.
All of our products are home-safe and biodegradable. We do not use any ammonia or alcohol-based solutions that could affect fabrics or flooring.
While we do accept one-off or occasional customers, most of our customers select our monthly exterior and quarterly interior cleaning service. We offer our “Window Care” program for regular customers.
This is a window cleaning program that offers discounts based on frequency. The more you use our window cleaning service in a 12-month period, the lower the price per cleaning. Discounts can be as much as 50% off the initial prices. A Window Care® program can be designed just for you to meet your individual needs.
Spotless Team provide a year round service! We clean even in cold, rainy weather, and for your peace of mind we offer a rain guarantee. Remember, it is not rain that spots the windows, but rain hitting dirty windows! It is our year round service that lets us retain our qualified technicians so that we can keep the quality of your cleanings consistent.
Yes - When we clean your windows we can also clean your frames and sills as well. This ensures that we give you the best clean possible each and every time we clean.
We use a mixture of our Pure Water Fed Pole System and traditional cleaning methods.
The Water-Fed Pole Systems allow windows to be cleaned effectively, by loosening the dirt with a soft bristled brush while at the same time rinsing off the dirt with pure water. The window is then left to dry naturally and you will notice that the windows won’t have streaks or residue left on them thanks to the purified water used in the process.
This depends on what kind of foot traffic they are exposed to. Generally, we recommend professional cleaning at least twice a year for regular household carpets. Stain protection for carpeting also makes a difference.
We offer high-quality fibre stain repellent that can significantly prolong the freshness of your carpet when applied after professional cleaning. It will also effectively extend the life of your carpet, especially if placed in a high traffic area.
Usually, for carpet cleaning we send only one technician. He will clean the accessible exposed areas and move light furniture where necessary.
We use safe, eco-friendly cleaning solutions with proven effect that are completely harmless to both humans and pets. Also on the safety note, please make sure to avoid stepping on the carpet until it’s completely dry, to avoid slips.
Gutters become clogged with leaves, moss, grass, weeds, mud and other debris. This affects their ability to drain rain water away from your building rapidly. This can lead to numerous serious issues including internal damp problems, damage to brickwork and rendering, and potentially damage to foundations.
The service will be completed using a special gutter cleaning machine. This piece of equipment is a large and very powerful wet and dry vacuum cleaner perfectly suited to removing debris from gutters. Attached to it is an extendible telescopic pole that can reach up to 12m high. This pole features a tiny camera that enables us to see the interior of your guttering from the ground.
Yes! unless there are guards fixed in place.
It does, but we will have to do this manually.
No, however we’ll need a spot close by because the gutter cleaning machine we use is very heavy.
Of course, as long as they’re above ground level.
We would recommend twice a year, but at the very least annually.
Leaking, sagging or overflow of your drainage system.
Since every home is different, so are our rates. So that we can provide you with the best possible pricing, please call for an exact quote of your home. If it is a large building or development, we will arrange a mutually convenient time to meet you to establish a price.
We will need access around the property and to a standard 13Amp plug socket to power our vacuum. If you have an outside power socket and can leave access to the rear of the property open, you will not need to be at home.
Usually, the work is performed from the safety of the ground utilising commercial wet and dry vacuum cleaners and lightweight carbon fibre wide bore poles. This provides a safe and effective means of clearing the gutters. If we need to manually clear the gutters we will provide ladders for this.
Driveway and patio cleaning isn’t just about appearance. Algae and moss covered patios, paths and driveways can become slippery and dangerous if not maintained.
All driveways have different characteristics, so the quote is specific to the job. To give an accurate quote we would usually make a site visit to assess the size of the area, the type of paving and drainage.
We require access to water and a 13Amp power socket to complete the job. If you have an external tap and socket, then it isn’t necessary for you to be at home.
Most of our work is carried out using only our specialist high pressured water equipment. On some occasions chemicals are needed to remove certain stains like oil or for weedkilling, this will be discussed when quoting the job.
Our specialist industrial high pressure equipment removes lichen, algae, weeds, dirt and stains much more effectively than domestic pressure washers, we have a lot of experience and can advise you on the upkeep of your newly cleaned driveway
This depends on the surface and surroundings, but a typical driveway requires pressure washing every 12 months, with a weed killer applied around every 3-6 months for maintenance. We can provide this as part of the service and contact you when it is due.